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Author: Admin | 2025-04-28
Able to evidence of all implemented transparency and Ethics and Business Integrity processes.Purpose 8: SANOFI may process your Personal Data in order to provide you with medical informationWhere you use or purchase a product or a service from SANOFI, SANOFI is obliged by Law to provide you proper assistance and information related to these products or services.1. Answer a request you address (e.g. helpline to HCP) HCPs can submit to SANOFI practical medical questions related to SANOFI's products or services, in order to ensure proper administration, storage or prescription of such products and services. In order to be able to answer the asked question, SANOFI General Medical Information teams collect and process the Personal Data that is necessary to address the request.The data used is the data related to our contractual relationships if any and the data that you directly provide in this framework. No further use will be done with the data collected in such a context. The data concerning the question is kept as long as necessary to be able to evidence the answer has been provided.2. Dear Healthcare Provider LetterIn order to ensure the proper and safe administration and prescription of its products within the framework of medical and clinical studies, SANOFI communicates with Health Care Professionals acting as investigators of these studies. These communications can relate to product label change, package change, safety concerns, etc. The use of Personal Data is necessary to enable these communications.This Personal Data is collected directly from Health Care Professionals when
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